Whether you have a question about the platform, need support, represent a church interested in partnering with us, or need to report a legal concern, please use the information below. All inquiries are handled by our small team and we aim to respond within 2-3 business days.
Primary Contact Information
Areas of Inquiry
General Support
For questions about using the STS app, account issues, or technical problems, email info@wordbibleapp.com with a description of your issue and the platform you are using (iOS, Android, or web).
Church Partnership and Shepherd Applications
If your church is interested in using STS's Shepherd features, email us with the following:
- Church name and location
- Lead pastor's name and contact information
- A brief description of your congregation and ministry context
- How you heard about STS
DMCA Copyright Notices
For DMCA takedown requests and counter-notifications, contact our Designated Copyright Agent at the email and mailing address above. Please review our Copyright Policy for the required elements of a valid notice. Incomplete notices will not be processed. Address DMCA correspondence to: Attn: DMCA Designated Agent.
Legal Notices
For all formal legal notices required under our Terms and Conditions, address correspondence to the mailing address above, Attn: Legal Notices, or email us with the subject line “Legal Notice.” See our Terms and Conditions for notice requirements.
Privacy Requests
For data access, correction, or deletion requests (including CCPA and GDPR rights), see our Privacy Policy or email us with the subject line “Privacy Request.” Include your name and the email address associated with your account.
General Feedback and Feature Requests
We welcome feedback from our users and partner churches. Your input shapes the platform. Email us with suggestions, bug reports, or ideas.